Refund policy

7-Day Returns and Exchanges

We offer a 7-day return and exchange policy. You may request a return or exchange within 7 days after receiving your order.

To help us process your request, please keep the item in its original condition and include all original parts, accessories, and packaging. You will also need to provide your receipt or proof of purchase.

Opening the packaging only to inspect the item will not automatically make it ineligible for return. However, items that have been used beyond what is reasonably necessary for inspection, washed, damaged after delivery, or returned with missing parts may be subject to a deduction in refund value or may not be accepted, where permitted by applicable law.

How to Request a Return or Exchange

To request a return or exchange, please contact us attrumbler850@gmail.comwithin 7 days of receiving your order.

Please include:

• Your order number
• Whether you are requesting a return or exchange
• The reason for your request
• Clear photos if the item is damaged, defective, or incorrect

Once your request has been approved, we will provide the return address and instructions on how to send the item back. Where applicable, we will also provide a return shipping label.

Please do not return any item before contacting us. Items sent back without prior approval may not be accepted.

For any return or exchange questions, please contact us attrumbler850@gmail.com.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If your item is damaged, defective, or different from what you ordered, please contact us as soon as possible attrumbler850@gmail.com.

Please include your order number and clear photos of the item and packaging so we can review the issue and provide an appropriate solution.

The 7-day return period does not limit any mandatory rights you may have regarding defective or incorrectly supplied products under applicable law.

Non-Returnable Items

We may be unable to accept returns or exchanges for:

• Items damaged due to misuse, accidents, or improper care after delivery
• Items returned with missing parts or accessories
• Personalized or custom-made products
• Gift cards
• Final-sale or clearance items, where permitted by applicable law

These exclusions do not apply when an item arrives damaged, defective, incorrect, or where applicable law requires otherwise.

Please contact us before returning your item if you are unsure whether it is eligible.

Exchanges

Approved exchanges are subject to product availability.

If the replacement item is unavailable, we may offer a refund or another suitable solution.

For faster service, we may ask you to return the original item and place a separate order after your return has been approved.

European Union Orders

If your order is delivered to an address within the European Union, you may have the legal right to cancel your purchase within 14 days of receiving the item, without providing a reason.

The item should be returned with all original parts and accessories. You may be responsible for any reduction in value caused by handling beyond what is reasonably necessary to inspect the item.

Nothing in this policy limits any mandatory consumer rights available under applicable law.

Refunds

We will notify you after we receive and inspect your returned item and let you know whether your refund has been approved.

If approved, your refund will be issued automatically to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional time to process and post the refund to your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us attrumbler850@gmail.com